Q1: Are you manufacturer or trade company?
A1: Yes, sure. We specialize in production and processing of LED products for 5 years.
Q2: Do you have any MOQ limit?
A2: For sample order, there is no MOQ. For bulk order, if you need your custom design of products and packaging, please discuss with us.
Q3: Can I have my logo printed on the products and packing?
A3: Totally acceptable, and we value our cooperation and will protect your sales area, ideas of design and all your private
information.
Q4: How long the production time?
A4: If sample and small order, it is 3-7 working days. If customization order, it is 7-15 working days.
Q5: Which payment methods do you accept?
A5: We accept, T/T, ALBABA Assurance Trade.
Q6: What about shipment?
A6: By sea, by air & freight company ( DHL, FEDEX, UPS, TNT, EMS...) that according to clients requirements and clients' customs policy, We promise to provide u the most efficient and economical logistics.
Q7: Can I get some samples before I send you the order?
A7: Yes, samples could be sent for evaluation at any time, but you should pay for the freight.
Q8: What should I do if there is any problem with my orders?
A8: We have full healthy after-sales service system, if anything happened not match to the contract, we shall recheck and give a better service for customers, a full refund or free replacement if necessary, thank you.
Please contact us for any questions, we will always give you prompt attention.